E-commerce scams 网购骗局

New scam targets delivery personnel from parcel and food delivery companies in Singapore

Published by The Straits Times on Apr 13, 2021

Police have uncovered a new scam in which delivery personnel from parcel and food delivery companies are the targets.

Under this scam variant, the victims would first receive a cash-on-delivery order via their company’s delivery app, the police said in a statement on Tuesday (April 13).

On the pretext of making payment for the delivery, the scammer would then ask for the victims’ mobile phone number via the app, claiming that it was for the purpose of transferring funds to the victims via PayLah!.

The victims would then receive a one-time password (OTP) and be prompted to log in to their PayLah! account and key in the OTP in order to receive delivery payments.

Shortly thereafter, the victims would receive a notification that their PayLah! account had been linked to a Google Pay account.

Upon reaching the delivery location, the victims would find no one there to receive the item. Subsequently, unknown transactions will be done using the victims’ bank accounts.

The police advised members of the public to always confirm transactions one is making before keying in the one-time password.

They also advised people to inform their banks immediately if their PayLah! accounts were linked to other accounts without their authorisation, and to report any fraudulent transactions to the bank immediately.

In a separate statement on Tuesday (April 13), the police also noted an increase in non-banking-related phishing scams involving spoofed e-mails and text messages related to parcel delivery.

Victims of such phishing scams would receive spoofed e-mails or text messages purportedly sent from a delivery company such as SingPost or DHL.

These phishing e-mails and text messages would usually prompt the victims to check the status of their parcel delivery by clicking on the URL link included in the e-mails and text messages.

Upon clicking the URL links, victims would be redirected to fraudulent websites, where they would be required to provide their credit or debit card details and an OTP.

In some cases, the victims would receive a notification that their credit or debit cards had been linked to an Apple Pay account.

Most of the victims only realised that they had been scammed when they discovered that unauthorised transactions were made using their credit or debit cards, said the police.

The police urge members of the public not to click on URL links provided in unsolicited e-mails and text messages, and always verify the authenticity of information received with the official website or sources.

They also advise people to contact their card issuing bank immediately if they received an OTP and did not make any online transactions, and to always verify the merchant details indicated in the OTP text message or notification before providing it.

The police cautioned against keying in the OTP on the payment page if not making the transaction, and never to disclose personal or Internet banking details and OTPs to anyone.

If members of the public have information related to these scams or are in doubt, they can call the police hotline at 1800-255-0000, or submit the info online at the Singapore Police Force’s website.

For more information on scams, members of the public can visit Scam Alert’s website or call the Anti-Scam Hotline at 1800-722-6688.


2021年4月13日 发布于8视界



递送员提供号码不久后,就会收到一次性密码和登录Paylah!账户的要求。他们按指示处理后,会收到另一则信息,指他们的Paylah!户头已经同一个谷歌支付Google Pay账户挂钩。







在某些情况下,受害者会收到有关其信用卡和转账卡已与Apple Pay帐户关联的通知。







Touch control kitchen faucet with sensor for US$29.89 only


Someone bought a touch control kitchen faucet with sensor for US$29.89 from a Facebook merchant, but had a terrible experience. She received a useless faucet filter.

When she emailed the merchants, they apologized for the first time and willing to refund 10% of the selling price. But the advertisement shows a 100% refund. After several e-mail negotiations and requesting a 100% refund, the merchant agrees that if she can return the product at her own expense, and only after the product is resold, she can get a 100% refund.
The victim is very angry and thinks that such garbage, how can she expect it to be resold? To be sure ended up with nothing

When shopping online, please patronize reputable businesses and don’t trust social media ads. Please also pay attention if the product is too cheap

带感应器的触控式厨房水龙头,仅售 29.89 美元

有人从一家脸书商店手中以29.89美元的价格购买了带有传感器的触摸控制厨房水龙头,但体验却很糟糕。 她收到了一个没用的水龙头过滤器。

她向商家发送电子邮件时,他们第一次道歉,并愿意退还售价的10%。 但是广告显示100%退款。 经过多次电子邮件协商并要求100%退款后,商家同意如果她可以自费退回产品, 并且只有在产品转售后,她才能获得100%的退款。 受害人非常生气,并认为这样的垃圾,她怎能期望将其转售? 可以肯定的是最终落到一无所有。


44-year-old man arrested for selling toys online for S$13,000 without delivery

Translate from Lianhe Zaobao Released / June 8, 2020 8:21 PM

A 44-year-old man was suspected of a series of online scams. He sale toy models online and defrauded S$13,000 and was arrested by the police.
The Singapore Police Force issued a statement tonight (June 8) that between September 11, 2019 and June 1, 2020, the police received multiple reports. The victim claimed that he was sold a toy on the shopping platform Carousell, been cheated by model’s seller. The victim did not receive the toy after transferring to the seller via bank.
After a preliminary investigation, the amount involved was S$13,000.
The police investigation is still ongoing. If convicted, the man can be sentenced to 10 years in prison and fined.

网上假卖玩具骗1万3000元 44岁男子被捕

来自 联合早报 发布 / 2020年6月8日 8:21 PM


$1m lost to online purchase scams

Published by AsiaOne on Nov 28, 2016, 2:00 PM SGT

“John” thought he was getting a good deal for a PlayStation 4, which he saw priced at $350 on the Carousell website. But several weeks later – following a call from the police – he realised he had fallen victim to a scam which left him $12,350 poorer.

Victims here have lost at least $1 million through e-commerce scams from January to September this year, according to figures released by police yesterday.

There were 1,491 cases reported in that period, up from 1,336 cases in 2015. The biggest amount lost by a single victim was more than $31,000.

Victims are often told to pay in advance for attractively priced items such as electronic gadgets and tickets. Some are then asked to make further payments for Customs clearance fees, delivery charges and taxes for their purchase – which is never delivered.

John initially requested a refund from the seller after being told repeatedly there would be a delay in getting his video game console, as there were issues with the supplier. The seller promised a full refund of $350 and an extra $100 for the inconvenience caused. But when they met up, the seller said he did not have money to refund John. He also claimed he had to borrow $2,000 to refund some buyers.

Out of pity, John decided to lend the seller $12,000 so that he could refund the other buyers first. He later learnt from the police that there was no supplier and he had been duped.

In another case in March, a 20-year-old waiter made multiple payments for a rose gold iPhone 6S he had seen on Craiglist. He failed to get the iPhone, priced at $650 on the platform, and lost $13,350 in the process. He transferred $650 to the seller’s POSB account, but was later asked to pay $600 for clearance fees. He also made other payments such as for bogus stamp duty. On the final occasion, he was told to pay $3,600 as clearance fees for five iPhones that the seller claimed had been shipped over by accident. When asked to pay a further $6,000, he decided to lodge a police report.

网上购物诈骗损失 100 万美元

亚洲网于 2016 年 11 月 28 日上午 5:00 发布

“约翰”认为他在 PlayStation 4 上得到了一笔不错的交易,他在 Carousell 网站上看到售价为 S$350。但几周后——在接到警方的电话后——他意识到自己成为了一场骗局的受害者,这让他少了 S$12,350。

根据警方昨天公布的数据,今年 1 月至 9 月,这里的受害者通过电子商务诈骗损失了至少 S$100万。

在此期间报告了 1,491 起案件,高于 2015 年的 1,336 起案件。单个受害者损失的最大金额超过 S$31,000。


约翰最初要求卖家退款,因为他一再被告知,由于供应商存在问题,他的视频游戏机将延迟获得。卖家承诺全额退款S$350,并为造成的不便额外支付 S$100。但是当他们见面时,卖家说他没有钱给约翰退款。他还声称他不得不借 S$2,000来退还一些买家。


在 3 月份的另一个案例中,一名 20 岁的服务员多次付款购买了他在克雷格列表上看到的玫瑰金 iPhone 6S。他没能买到在平台上标价 S$650 的 iPhone,并在此过程中损失了 S$13,350。他将 S$650转入卖家的 POSB 账户,但后来被要求支付 S$600的清关费。他还支付了其他款项,例如虚假印花税。最后一次,他被告知要为五部 iPhone 支付 S$3,600的清关费,卖家声称这些 iPhone 是意外运过来的。当被要求再支付 S$6,000时,他决定向警方报案。

“Selling” masks to cheat more than S$1,000, still file fake report to cover up

Translate from Shin Min Daily News Release / June 3, 2020 2:20 PM

The front office executive of the radiology clinic set a trap on the online shopping platform and defrauded S$1,476 from 23 people. In order to cover up, she files a fake report with police, said that funds were transferred into the account.
The defendant was 24 years old, Eunice Anico Liwanag. At the time of the incident, she was a front office executive of a radiology clinic. She faced a total of 24 charges including cheating and providing false intelligence, alleged that she cheated a total of 23 people from January 28 to 31 to buy masks, defrauded S$1476.
The case shows that on January 31, the defendant sold masks on the online shopping platform Carousell. A girl ordered 4 boxes of masks, saying that she could pay S$100.
In fact, the defendant did not have a mask and could not obtain the source of goods, but the defendant still asked the victim to remit the money to her account and disappeared when the money was received.
From the end of January to the beginning of February, the police received a total of 23 reports that someone fraudulently sold masks on the online shopping platform. The reporter claimed to transfer the money to the defendant’s bank account.
In order to avoid disclosure, the defendant changed the name of the online shopping platform three times, and even reported on February 1 that the bank account had funds of unknown origin remitted to the account.
When the police launched an investigation, she questioned whether she had borrowed illegally, but she denied it and accused her of using only users to make online purchases.
The police advised her to ask the bank to withdraw funds and close the case for her. The defendant was subsequently arrested on February 3, and she admitted at the time that she thought that if she took the initiative to report the case, the police would not include her as a fraud suspect for investigation, and the defendant also returned the money afterwards.
The prosecution pointed out that the defendant defrauded several victims in just a few days and took advantage of the shortage of masks and materials during the epidemic to defraud and believed that it was necessary to punish severely to prevent others from defrauding in the same way.
The defendant appeared in court today (June 3) accompanied by his fiancé, she bowed her head all the way and said she had nothing to say when pleading.

“卖”口罩骗千余元 为掩饰报假案

来自 / 新明日报 发布 / 2020年6月3日 2:20 PM
被告是尤尼丝(24岁,Eunice Anico Liwanag),案发时她是一名放射诊所前台执行员,她共面对24项控状包括欺骗及提供假情报,指她在1月28日至31日共欺骗23人购买口罩,骗走1476元。

Just $12 for a box of 50 surgical masks?

From: THE NEW PAPER Published: Mar 12, 2020 06:00 am SGT

For at least 600 people, the offer was too good to resist, especially when prices had shot up by more than seven times from 20 cents a mask to $1.50 because of the coronavirus outbreak.
They forked out about $189,000 in total, with some ordering up to 4,000 boxes with the intention of reselling them.
They had been attracted by a listing on online marketplace Carousell by a seller with the username “diywallpaper”. The New Paper understands she is a woman in her 20s.
Advertising her wares as “Cheapest 50pc surgical mask three-ply S$12”, she claimed that other users were “selling this mask at a much higher price using my photos”.
She said the masks were made in Turkey and shipped from Turkey and the Netherlands.
In the end, none of the buyers received the boxes of masks they had ordered, and more than a hundred police reports were made against the seller.
But it seems that the seller might have been a victim of a scam.
Confirming the reports made against the seller, the police told TNP that investigations showed she had made payments of about $122,000 to the alleged suppliers.
But the masks were never delivered, sparking concern among the buyers who demanded a refund of their money.
The police said they will not be taking further action against the seller as there is insufficient evidence that she was out to cheat the buyers.
Several victims said the seller distributor has created several groups on social media to give her side of the story.
In an explanation on a WhatsApp group seen by TNP, she said that she had been “scammed” and made a police report on Feb 19.
“I did not pocket a single cent and have been trying my very best to pay back. If I had any intention to cheat you guys of the money, I would not have disclosed this information in the first place,” she said.
The police said the seller has refunded some of her buyers using the remaining $67,000 from what she collected.
TNP understands this was supposed to be her profit from the deals.
A buyer who wanted to be known as Ms. Heng, 27, said she had paid $2,400 for 200 boxes via PayNow for her company.
She said the seller had used the name of a store in Kovan where buyers could collect their purchases.
“Before paying, I went to the store to verify that it was real. It looked reliable,” said Ms. Heng, who added that the store employees were aware that the seller was dealing in masks.
She then introduced a friend, who resells masks, as the prices were very low. The friend bought masks from the seller and paid $24,000 as a deposit for 4,000 boxes.
When she was informed that the deal had broken down, Ms. Heng said: “I felt so bad. I planned to pay my friend back slowly because I had recommended the seller.”
However, her friend was one of the lucky ones to get a refund from the seller.
“It is a lesson not to be too trusting. There is no way for us to seek redress,” Ms. Heng said.
Another buyer, who wanted to know as Mr. Tan, told TNP that he paid over $2,500 for a few hundred boxes of masks for his company.
He said: “It was so cheap. $12 for a box was one of the lowest prices I had seen.
“I felt it was genuine since she was contactable. She had a lot of buyers and provided updates and said we could collect from a store in Kovan.
“But the price was too good to be true.”
He said the seller has since given him a partial refund.
Mr. Tan, who is in his 40s, said he felt sorry for the woman if she had been scammed.
“Lots of people have paid her in small amounts, but someone is getting away with a lot of money,” he added.
Multiple online communities were created by the buyers to share updates on police investigations and their negotiations with the seller for refunds.
In one message chain seen by TNP, some buyers have banded together with a legal consultant to try to engage a lawyer to negotiate a settlement with the seller.


Lawyer Ravinderpal Singh, a director at Kalco Law, said there are practical difficulties in investigating when a scam is perpetrated from abroad.
“Singaporean officers can’t just land on foreign soil to investigate as they have no jurisdiction and would have to liaise with the foreign authorities for assistance,” Mr. Singh added.
Ms. Su Lin Tan, chief of staff and vice-president of operations at Carousell, said the platform is aware of the reports on online fraud and have been working closely with the authorities to address these cases.
She said: “We strongly discourage users from communicating outside of the Carousell app and urge them to be extra vigilant when shopping on any e-commerce platform.”

一盒 50 个外科口罩只需 S$12 ?

来自:新报发布时间:2020 年 3 月 12 日上午 06:00 SGT

对于至少 600 人来说,这个提议太好了,无法抗拒,一盒 50 个外科口罩只需 S$12?尤其是因冠状病毒而上涨了 7 倍多,价格从S$0.20到 S$1.50时。
他们总共支付了大约 S$189,000,其中一些人订购了多达 4,000 个盒子并打算转售。
他们被一个名为“diywallpaper”的卖家在在线市场 Carousell 上的列表所吸引.新报了解到她是一名 20 多岁的女性。
她将自己的商品宣传为“最便宜的 50 片三层外科口罩 S$12”,并声称其他用户“使用我的照片以更高的价格出售这种口罩” .
警方证实了针对卖家的举报,并告诉 TNP,调查显示她已向涉嫌供应商支付了约 S$122,000.
在 TNP 看到的一个 WhatsApp 小组的解释中,她说她被“骗”了,并于 2 月 19 日向警方报案。
警方表示,卖家已经用她剩余的 S$67,000 退还了一些买家。
TNP 知道这应该是她从交易中获得的利润。
一位自称是 27 岁的 Heng 女士的买家说,她通过 PayNow 为她的公司支付了 S$2,400购买了 200 个盒子。
她说卖家使用了 Kovan 的一家商店的名称,买家可以在那里取货。
“在付款之前,我去商店确认它是真实的。看起来很可靠,”Heng 女士说,她补充说,店里的员工都知道卖家在卖口罩。
然后她介绍了一个朋友,他转售口罩,因为价格非常低。朋友从卖家那里买了口罩,并支付了 S$24,000作为 4,000 盒的定金。
当她得知交易失败时,Heng 女士说:“我感觉很糟糕。我打算慢慢还我朋友的钱,因为我推荐了卖家。”
“不要太信任是一个教训.我们无法寻求补救,”Heng 女士说。
另一位想认识 Tan 先生的买家告诉 TNP,他为他的公司支付了 S$2,500 多购买了几百盒口罩。
他说:“太便宜了。一盒 S$12是我见过的最低价格之一。
“我觉得这是真的,因为她可以联系到。她有很多买家并提供了最新信息,并说我们可以从 Kovan 的一家商店取货。
先生。 40 多岁的 Tan 说,如果这名妇女被骗,他会为她感到难过。
在 TNP 看到的一条消息链中,一些买家与法律顾问联合起来试图参与律师与卖方协商和解。

Kalco Law 的董事 Ravinderpal Singh 律师表示,在调查来自国外的骗局时存在实际困难
女士。 Carousell 的幕僚长兼运营副总裁 Su Lin Tan 表示,该平台了解有关在线欺诈的报道,并一直在与当局密切合作处理这些案件。

Common scams tricks 常用咋骗技俩

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