Impersonating PUB Scam
Published by PUB, Singapore’s National Water Agency on 16 July 2022
We have received reports from members of the public that they have received an email purportedly from PUB.
PUB will never contact customers by SMS, WhatsApp or phone calls about payment or refund, or ask for personal or financial information via such channels. If you receive any communication through these channels saying it’s from PUB, it is a scam.
– Do not click on URL links provided in unsolicited emails and SMSes;
– Always verify the authenticity of the information with the official website or sources;
– Never disclose your personal information, Singpass login credentials or credit/debit card details to anyone; and
– Report any fraudulent credit/debit card charges to your bank and cancel your card immediately.
Alert us of any suspicious emails, text messages or phone calls that claim to be from PUB via PUB 24-hour Call Centre at 1800-2255-782 (Toll-Free Line) or email us at firstname.lastname@example.org
For more information on scams, you can also visit www.scamalert.sg or call the Anti-Scam Hotline at 1800-722-6688.
联合早报发布于 2022年7月16日 10:12 PM
ADVISORY: THE STATE COURTS DO NOT REQUEST PAYMENTS THROUGH THE PHONE
Published by State Courts website on15 July 2022
Recently, people have begun to receive calls from Subordinate Courts asking them to pay fines online. Please ignore it and don’t panic. The Subordinate Courts has repeatedly clarified that they only correspond with court matters parties through letters or notices only. Please ignore the same type of phone call from Singapore’s Subordinate Courts or overseas courts.
Advisory: The State Courts have been informed by members of the public that they had received system-automated voice calls reminding them to “settle payment for summons at the Subordinate Courts (former name of the State Courts)”.
The State Courts do not request payments through the phone. We correspond with parties with court matters through letters or notices. We have lodged a police report regarding the fraudulent phone calls.
For enquiries or clarification, please call 1800-587 8423 or email: email@example.com
国家法院声明不会要求通过电话付款。 我们通过信函通知与处理法庭事务的当事人联系。 我们已就诈骗电话向警方报案。
如需查询或澄清，请致电 1800-587 8423 或发送电子邮件至：firstname.lastname@example.org
Iras warns public of SMS scam that includes phishing link
Published by Today on February 3, 2022
The Inland Revenue Authority of Singapore (Iras) is advising members of the public to ignore a scam (Short Message Service) SMS purportedly sent by the statutory board that includes a phishing link designed to obtain important information.
Scammers have spoofed Iras’ sender ID and the fake SMS message by phone is grouped together with past legitimate SMS messages sent by Iras, it said on Thursday (Feb 3).
In an advisory posted on its website, Iras stressed that the public should not click on the phishing link — https://singaporeposte.com — in the SMS.
“Those who have been affected by the scam are advised to lodge police reports.”
It added that taxpayers should remain vigilant against phishing scams “particularly during peak tax filing seasons as more of such scam attempts may occur”.
“Scammers would trick taxpayers into giving out their personal information, credit card or bank account details, making any payments to a third party’s bank account or following any instructions by the sender.”
To avoid getting scammed, Iras said that members of the public should always verify the authenticity of the message with the statutory board itself if they find it to be suspicious.
They should also pay attention to dubious SMS messages with grammatical errors and clickable links directing them to websites without the “.iras.gov.sg” or “go.gov.sg” domains.
Lastly, people should not disclose their personal information such as bank account details and passwords to unauthorised personnel or unknown entities.
Just last month, Iras warned the public of an email scam impersonating the Commissioner of Inland Revenue Ng Wai Choong.
It came on the back of a series of impersonation attempts where scammers have pretended to be from government agencies, the police, the courts and banks.
联合早报发布于 / 2022年7月14日 7:48 PM
Ex-SAF regulars being sought to manage dorms, but messages asking for personal details are fake: Mindef
Published by TODAY on 17 Apr 2020
The Ministry of Defence (Mindef) has warned the public about the presence of fake recruitment messages related to its hiring of former Singapore Armed Forces regulars to support the Covid-19 inter-agency task force in foreign worker dormitory management.
While Mindef is indeed hiring such personnel, it said on Thursday (April 16) that the fake recruitment messages ask interested parties to submit their personal particulars to the ministry and PrimeStaff email addresses. PrimeStaff is an employment agency.
“These messages that ask for personal details are fake,” Mindef said.
“Please do not circulate the messages if you have received them. For genuine job openings for former regulars, Mindef will not ask for personal details (such as gender, race, age and citizenship).”
These messages have been circulating on text messaging platforms.
In photos that were shared by the ministry, excerpts from the text message chain indicate that there would be a pay package of S$5,000 to S$5,500 for every “completed month of work”.
“We urge the public to verify the authenticity of job advertisements or messages, before disclosing any personal details,” Mindef said.
Those who have more queries may contact the NS Call Centre at 1800-3676767 or email email@example.com.
Separately, the Ministry of Health (MOH) said on Thursday that it is aware of “text messages from PrimeStaff Management Services Pte Ltd purportedly recruiting employees for the community isolation facility at Singapore Expo“.
“We wish to clarify that MOH has not engaged PrimeStaff Management Services Pte Ltd to conduct this recruitment,” it said.
The inter-agency task force handling the Covid-19 outbreak at foreign workers’ dormitories was set up on April 7. It is made up of personnel from MOH, the Ministry of Manpower, the Singapore Armed Forces (SAF) and the Home Team. Brigadier-General Seet Uei Lim, Chief Guards Officer in SAF, is leading the task force.
Singapore Expo Convention Hall and Exhibition Centre in Changi has been converted into a community isolation facility for recovering Covid-19 patients.
At a press conference on Tuesday, Associate Professor Kenneth Mak, the director of medical services at MOH, said that the facility will span across several halls with plans to use Halls 1 to 6 to accommodate patients from dormitories and acute care hospitals. Hall 3, which has a capacity for 480 beds, is the first to be opened and the rest will follow when capacity is reached.
Public Advisory on Scam Call from ICA
Published by Immigration & Checkpoints Authority Website on 28 JUNE 2019
On 25 June 2019, a member of public received a call from the Immigration & Checkpoints Authority (ICA)’s Call Centre number “6391 6100”. The caller claimed to be an ICA officer and asked questions about the victim’s background and residence status for verification purposes. He threatened to deport her back to her country of origin or be taken into custody, unless she pays a ‘security deposit’ in the form of ‘Apple iTunes card’. Thereafter, the victim would have to provide the card activation number to the ‘ICA officer’.
This is a scam. ICA would like to clarify that this call was not made by our officers. ICA does not call members of the public to request money in any form over the phone. Members of the public are advised to take the following precautions when they receive such calls:
• Don’t panic – Ignore the calls and caller’s instructions. No government agency will request for personal details or transfer of money over the phone or through automated voice machines. Call a trusted friend or talk to a relative before you act as you may be overwhelmed by emotion and err in your judgment.
• Don’t believe – Scammers may use caller ID spoofing technology to mask the actual phone number and display a different number. Calls that appear to be from a local number may not actually be made from Singapore. If you receive a suspicious call from a local number, hang up, wait a while, then call the number back to check the validity of the request.
For foreign residents receiving calls from persons claiming to be police officers or government officials from your home country, hang up the call and dial the number of your Embassy/High Commission to verify the claims of the caller.
• Don’t give – Do not provide your personal information such as name, identification number, passport details, contact details, bank account or credit card details to suspicious or unknown parties.
ICA takes a serious view of such scam calls as it undermines public trust in ICA. If you wish to provide any information related to such scams, please call the Police hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness.
To seek scam-related advice, you may call the anti-scam helpline at 1800-722-6688 or go to www.scamalert.sg. Help spread the word and share this advisory with your family and friends to prevent them from becoming the next victim of scam.
移民与关卡局网站于 2019 年 6 月 28 日发布
2019 年 6 月 25 日，一名公众接到移民与关卡局 (ICA) 呼叫中心号码“6391 6100”的电话。来电者自称是 ICA 官员，并询问有关受害者的背景和居住身份的问题以进行核实。他威胁要将她驱逐回原籍国或被拘留，除非她以“Apple iTunes 卡”的形式支付“保证金”。此后，受害者必须向“ICA 官员”提供卡激活号码。
这是一个骗局。 ICA 想澄清一下，这个电话不是由我们的官员发出的。 ICA 不会通过电话致电公众以任何形式索取款项。市民在接到此类电话时，应采取以下预防措施：
ICA 严肃看待此类诈骗电话，因为它破坏了公众对 ICA 的信任。如果您想提供与此类诈骗有关的任何信息，请致电警方热线 1800-255-0000，或通过 www.police.gov.sg/iwitness 在线提交。
要寻求与诈骗相关的建议，您可以拨打反诈骗热线 1800-722-6688 或访问 www.scamalert.sg。帮助传播信息并与您的家人和朋友分享此建议，以防止他们成为下一个诈骗受害者。
SP Services is latest to warn of phone scam
Published by Today on July 8, 2016
Singapore Power subsidiary SP Services has become the latest agency here to warn of a phone scam, after being alerted to the crime by some of its customers.
In a statement on Friday (July 8), the energy utility agency said some of its customers had received calls claiming that their utilities accounts were in arrears or that their electricity meters required changing. The customers were then asked to make payments to a designated bank account.
“These calls are not from SP Services,” said the agency. “Recipients should ignore these requests.”
SP Services says it has filed a police report over the scam. It also advised customers to contact them at 1800 222 2333 or firstname.lastname@example.org for any enquiries.
On Wednesday, the police also issued an advisory warning the public against returning calls from unknown numbers starting with “999” on their mobile phones, as it could lead to them being put through to the emergency 999 hotline.
“Members of the public are advised to ignore such calls from unknown origins, where Caller ID spoofing technology may be used to mask the actual phone and display a different number,” the police said.
Last month, various government agencies, such as the Central Narcotics Bureau (CNB) and the Ministry of Manpower (MOM) also issued advisories cautioning the public against scams, mostly involving impersonations.
In one case, police had warned of scammers who claim to be from courier companies or who impersonated government officials. These scammers then instruct their victims to download a certain app, which may introduce malware onto their mobile phones.
The CNB on June 22 warned of a person or persons impersonating a CNB officer and requesting money via WhatsApp. In this case, the scammer had messaged members of the public, informing them that they “have cases with CNB”.
And just the week before on June 17, the MOM said that had been a scammer posing as a MOM or a government officer, asking victims to transfer money to an account to resolve issues related to their stay in Singapore or work pass application.
Parcel scams involving persons posing as Singapore or foreign officials have been emerging here, with the police revealing last month that residents here have lost more than S$4 million since March to these scammers, who operate through phone calls. From March to June, more than 50 police reports were made about persons impersonating government officials.
On Thursday, employees from a remittance firm received plaques from the Singapore Police Force to commend them for preventing a 80-year-old woman from being scammed out of S$180,000 by a fake police officer from China. In that case, the elderly woman had been threatened with jail by the “police officer” over an illegal parcel that he claimed belonged to her.
来自 / 联合早报 发布 / 2016年7月9日 3:30 AM
“这些电话不是来自新能源服务公司（SP Services），”该机构表示。 “客户应该忽略这些请求。”
新能源服务公司（SP Services）表示已就该骗局向警方报案。它还建议客户致电 1800 222 2333 或 email@example.com 与他们联系以进行任何查询。